Our approach, experiences, and tools come from working with many organizations in a variety of industries to help streamline and improve business processes. This results in a dramatic rise in productivity, cost reduction, and service improvement.
Our method for helping your achieve operational excellence is driven by Thinkmax’s Re-Think Methodology, a systematic approach that helps to redesign, transform, and optimize business processes. To structure and accelerate your operational redesign, we utilize business process models based on industry best practices, defined as Thinkmax BlueMaps.
Focused on achieving measurable results, our framework is deployed in 3 phases:
Vision: We start all projects by first listing key drivers and key measurable areas of improvement, defined as target performance metrics.
Design: With performance goals and alignment of business processes to business strategy in mind, a detailed design of re-engineered business processes are prepared.
Transform: Incorporating business process improvement and change management initiatives, we devise and implement changes to business processes, human capital, technology, and measure performance metrics as the changes are executed.